Support Center

Need help? We're here to assist you with any questions or issues you may have with our software development services.

How Can We Help You?

Email Support

Get help via email within 24 hours

Response: 24 hours
24/7
Send Email

Phone Support

Speak directly with our technical team

Response: Immediate
Mon-Fri 9AM-6PM EST
Call Now

Live Chat

Chat with us in real-time for quick solutions

Response: < 5 minutes
Mon-Fri 9AM-6PM EST
Start Chat

Frequently Asked Questions

How do I get started with a new project?

Contact us through our contact form or call us directly. We'll schedule a consultation to discuss your requirements and provide a detailed proposal.

What is your typical response time for support requests?

We respond to email support requests within 24 hours. Phone and live chat support are available during business hours with immediate response.

Do you provide ongoing maintenance for developed software?

Yes, we offer comprehensive maintenance packages including bug fixes, updates, security patches, and feature enhancements.

Can you help with existing software that wasn't developed by Qubix Solutions?

We provide consulting, maintenance, and enhancement services for existing software systems regardless of who originally developed them.

Our Support Performance

< 2 hours

Average Response Time

98%

Customer Satisfaction

24/7

Email Support Available